Dexterra today announced a carrier version of its mobile software platform along with a major update for its field tracking system.
The new carrier version of Concert Mobility is largely based on Dexterra’s experiences in supporting Vodafone and Verizon, explained Benjamin Wesson, vice president of product management. Vodafone uses Dexterra software to share applications with end users while Verizon uses it internally, he said.
Features in the carrier version include support for packaged mobile applications sold as billable services, multi-tenant support scalable to millions of subscribers, customizable reporting with billing system integration and a customer care portal.
Concert Mobility runs on Linux, Solaris and Windows. It supports applications for BlackBerry, Symbian and Windows Mobile devices. A version for the Apple iPhone is in development and a browser client is being planned.
For field service, Dexterra is adding mapping features now and the ability to match dispatch options to service-level agreements in a future version. Wesson said.
Rosalee Allan, COO of Pathology Associates Medical Laboratories, said her company uses Dexterra’s software for tracking specimens and for customer dispatches. The lab has 182 couriers covering 9 states and had to custom develop some applications internally. Dexterra’s future plans are more appealing than its current products, so the lab will probably consider upgrading, she said.