Dish Network today announced that Erik Carlson, a 20-year veteran at the company, will be taking on the role of president and chief operating officer (COO). 

Carlson will supervise all Dish revenue-generating, operating and administrative units, including customer acquisition and retention, finance and accounting, human resources, marketing, media sales, programming, operations and the company’s newly formed technology office.

Carlson was previously executive vice president of operations. 

Meanwhile, current Dish COO and EVP Bernie Han was named EVP of Strategic Planning and will continue reporting to Chairman and CEO Charlie Ergen, who is relinquishing the role of Dish President.

In a statement, Ergen commended Carlson’s leadership. “He has a clear vision for how Dish will deliver the best customer experience and claim share in our category,” Ergen said. 

Ergen had assumed the President and CEO role from Joseph Clayton after stepping back into the company on March 31 of this year. Clayton had held that position for nearly four years. 

Ergen founded Dish—formerly EchoStar—more than 30 years ago and has built the company into a satellite-TV provider with nearly 14 million subscribers.