Dominant smartphone maker Samsung said it will reveal the results of an investigation into why its Note 7 smartphones overheated and caught fire in a press conference on Monday.
Though the conference will take place in Seoul, South Korea at 10 a.m. Jan. 23, interested parties stateside will have to tune in at 8 p.m. Sunday, Jan. 22 due to the time difference to catch the news live.
During the conference, Samsung said its own representatives as well as “independent expert organizations who conducted their own investigations” will share their findings. Additionally, Samsung will disclose new measures it is taking in response to the incidents to prevent something similar from happening in the future.
While Samsung didn’t yet provide any hints into what the cause behind the Note 7 incidents might be, the Wall Street Journal on Friday reported the investigation found a mix of problems. According to the report, Samsung determined some Note 7 batteries were irregularly sized and others had as-yet unspecified “manufacturing problems.”
The big reveal will come nearly five months after the initial recall was issued by U.S. officials for the Note 7 in September after 92 reports of the device’s battery overheating surfaced stateside. Included in the incidents were 26 burn reports and 55 property damage reports. Samsung originally tried to salvage Note 7 by issuing “safe” replacement devices, but those, too, proved to be faulty and a second recall was issued. Samsung ended production of the Note 7 for good in October.
The entire debacle was expected to cost the company at least $5.3 billion, in addition to damaging its reputation among consumers.
Filed Under: Devices
