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Verizon Offers Theft, Damage Smartphone Protection

By Diana Goovaerts | January 12, 2016

Verizon will allow its customers to sign up for one of four smartphone protection programs over the next two months, the carrier announced Monday.

In response to increasing consumer concerns about theft and cracked screens, Verizon said it will hold open enrollment for the coverage now through March 10.

Among the options offered by the wireless giant are its Total Mobile Protection program, which “provides comprehensive coverage for the loss or theft of a device as well as any accidental physical or liquid damage a device may incur, plus Extended Warranty, which covers any mechanical and electrical malfunctions beyond the manufacturer’s warranty.” The option also includes a customer support service called Tech Coach to provide consumers with assistance for technical issues on their laptops, routers, televisions and other devices.

Verizon’s Total Equipment Coverage also includes protection against loss, theft, physical or liquid damage as well as an extended warranty, but does not include Tech Coach.

Additional insurance options include Wireless Phone Protection from Asurion to cover the loss or theft of a device as well as liquid or physical damage and an Extended Warranty option to cover mechanical and electrical malfunctions.

The Total Equipment Coverage and Extended Warranty options are not available to customers in Florida.

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