CHICAGO (AP) — As more people go wireless for telephone needs, the Citizens Utility Board (CUB) said Illinois cell phone users are paying for calling time and services they don’t use.
In a report released Monday, CUB reports a year-long analysis of the about 4,400 bills found callers on average paid $359.64 per year unnecessarily.
CUB’s study found that Illinois callers were often poorly matched with their cell-phone plans. The organization contends that resulted in nine out of 10 callers paying for 450 minutes or more, even though most never used more than 300 minutes a month.
CUB Executive Director David Kolata said consumers that use fewer than 300 minutes of calling time a month could be better served by switching to a prepaid wireless provider. The organization also suggests cell phone customers check for billing errors.