At home turning couch cushions upside down because you can’t find your smartphone? Xfinity Mobile customers now have the option to ask their X1 voice remote for help, Comcast announced Tuesday.
Saying “Xfinity Mobile, find my phone,” into the X1 voice remote initiates a phone call to the user’s device and a pre-recorded audio message plays, informing them about why they received the call. Customers can say “Xfinity Mobile, find Sam’s phone,” to specify which line if there is more than one in the household. There is no setup required, as every new Xfinity Mobile customer assigns a name to their phone number at sign up.
Users can also opt to search for the phone by saying their 10-digit phone number into the voice remote.
The new function is supported on all of the X1 voice remotes, including the newly designed XR15 model. Comcast has deployed more than 18 million X1 voice remotes, and signed up more than 250,000 Xfinity Mobile customer lines since the service launched in May.
“At one point or another, everyone has lost their mobile phone in their home,” Amaya Capellan, senior director of product management and customer experience for Xfinity Mobile, said in statement. “With Phone Finder we’ve made it easy to find it. There’s no set up required – you just ask Xfinity Mobile to find your phone using the X1 voice remote, and the phone rings. It’s simple and convenient – that’s what differentiates Xfinity Mobile, and we’ll continue to innovate and find ways to make our Xfinity services work better together.”
Comcast indicated the new command is just the first, of what could be many, future integrations between Xfinity Mobile and the X1 platform.
Check out the video below to get a look at the new Phone Finder feature:
Filed Under: Carriers
