Etiquette experts apparently haven’t hit a high note with U.S. consumers when it comes to where they use their cell phones.
Just over 42 percent of U.S. consumers use their mobile phones to make calls while in restrooms, according to a study by market strategy consulting firm iGR. The same percentage sends text messages while in restrooms.
Restaurants are also popular places to use mobile phones – 70 percent of the consumers surveyed have made calls on their mobile phones in a restaurant while eating, and 73 percent have sent text messages while eating in a restaurant.
iGR found that 18- to 34-year-olds, and especially 18- to 24-year-olds, are more likely than their older counterparts to make calls and send texts both in restrooms and while eating in restaurants. Eighteen- to 24-year-olds are 38 percent more likely to make calls and 66 percent more likely to send text messages while in the restroom than the average consumer.
iGR also found that women are eight percent more likely than the average consumer to make calls and five percent more likely to send text messages while in the restroom. The female half of the population is also four percent more likely to make calls and seven percent more likely to send text messages while eating in restaurants.