Verizon on Thursday said it is helping small business customers bring more office capabilities to mobile devices with its new One Talk offering.
According to the carrier, One Talk allows employees to move calls between their desk and mobile phones or even program both to ring at the same time. The service also offers capabilities like High Definition Voice, video calling, Wi-Fi calling and messaging as well as business features like auto receptionists, hunt groups and executive assistant line sharing across devices. One Talk also allows users to add a business number to their personal device alongside their own number, eliminating the need to carry two separate devices for work and home.
“We designed One Talk to be flexible,” said Verizon senior vice president of IoT and Enterprise Products Mike Lanman. “In today’s mobile and digital world, customers expect to interact quickly and easily, and yet 80 percent of business calls go unanswered or are put on hold. And when it’s your business or your customer, seamless, reliable and personalized experiences matter. That’s why we created One Talk – so that small businesses will never miss a call or an opportunity.”
Verizon said the offering works for both iOS and Android devices, and is available across wireless carriers.
The one number on multiple devices feature is similar to the NumberSync service AT&T rolled out in October 2015. Like One Talk, NumberSync allows one number to ring across multiple connected devices, including cell phones, smartwatches and tablets. The difference between the two, it seems, is that NumberSync is more a consumer facing feature.
Mast Mobile in February also rolled out a feature that lets users combine two numbers – one business and one personal – on a single device.