5G Technology World

  • 5G Technology and Engineering
  • FAQs
  • Apps
  • Devices
  • IoT
  • RF
  • Radar
  • Wireless Design
  • Learn
    • 5G Videos
    • Ebooks
    • EE Training Days
    • FAQs
    • Learning Center
    • Tech Toolboxes
    • Webinars/Digital Events
  • Handbooks
    • 2024
    • 2023
    • 2022
    • 2021
  • Resources
    • Design Guide Library
    • EE World Digital Issues
    • Engineering Diversity & Inclusion
    • Engineering Training Days
    • LEAP Awards
  • Advertise
  • Subscribe

Study: New Voice Tech, 5G Could Help Carriers Weather Decline in Mobile Voice Revenue

By Andy Szal | July 17, 2018

A new study suggests that wireless operators will see their revenues from mobile voice services plummet over the next five years.

But the report from Juniper Research also argued that new technologies could provide carriers with opportunities to nonetheless grow their overall service revenues over that span.

The analysis projected that operator-billed mobile voice revenues would decline from $354 billion this year to $197 billion by 2023, or, on average, by about 10 percent per year.

In order to combat that slide, Juniper analysts urged carriers to embrace new technologies — namely, a Communications Platform as a Service model to allow a single platform to manage voice, messaging, digital assistants and other communication technologies.

Although the report expects significant growth in the use of over-the-top communications apps, such as WhatsApp and Messenger, through 2023, analysts said a fragmented app market prevents those services from providing the same reach as conventional operators.

“In order to maximize OTT’s shortfall in this area, operators must adopt the CPaaS approach to win back traffic, thus minimizing future shortfall in revenues,” Sam Barker, the report’s author, said in a statement.

The study suggested Voice over LTE, for example, could offer superior service while easily integrating into a CPaaS approach; Juniper’s research expects VoLTE users to exceed the number of OTT voice app users by 2020 — one year earlier than previously anticipated.

Supporting other new voice services, such as Google’s highly publicized AI-powered assistant Duplex, could also generate additional dollars, while the revenue from hundreds of millions of 5G connections established by 2023 could account for more than half of the expected decline in voice revenues.


Filed Under: Carriers

 

Next Article

← Previous Article
Next Article →

Related Articles Read More >

eSIM
eSIM eases changing carriers for phones and IoT
QoE and QoS comparison
Benchmarking in 5G: More important than ever
iPhone 12
I bought a 5G phone, now what?
6G
Key takeaways from 6G Symposium

Featured Contributions

  • Overcome Open RAN test and certification challenges
  • Wireless engineers need AI to build networks
  • Why AI chips need PCIe 7.0 IP interconnects
  • circuit board timing How timing and synchronization improve 5G spectrum efficiency
  • Wi-Fi 7 and 5G for FWA need testing
More Featured Contributions

EE TECH TOOLBOX

“ee
Tech Toolbox: 5G Technology
This Tech Toolbox covers the basics of 5G technology plus a story about how engineers designed and built a prototype DSL router mostly from old cellphone parts. Download this first 5G/wired/wireless communications Tech Toolbox to learn more!

EE LEARNING CENTER

EE Learning Center
“5g
EXPAND YOUR KNOWLEDGE AND STAY CONNECTED
Get the latest info on technologies, tools and strategies for EE professionals.

Engineering Training Days

engineering
“bills
5G Technology World
  • Enews Signup
  • EE World Online
  • DesignFast
  • EDABoard Forums
  • Electro-Tech-Online Forums
  • Microcontroller Tips
  • Analogic Tips
  • Connector Tips
  • Engineer’s Garage
  • EV Engineering
  • Power Electronic Tips
  • Sensor Tips
  • Test and Measurement Tips
  • About Us
  • Contact Us
  • Advertise

Copyright © 2025 WTWH Media LLC. All Rights Reserved. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of WTWH Media
Privacy Policy

Search 5G Technology World